All cases

Our work.

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Increase revenue and retention, and re-organize the marketing team.
Challenge:

As one of the largest fuel suppliers in the Benelux, Q8 faced two challenges:

  • Transition to a more diverse and sustainable revenue model
  • Improve their customer retention
Solution:

A newly structured organization ready to move towards a more data-driven and customer centric way of working.

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Enhancing customer experience through the creation of a new online ecosystem.
Challenge:

Unconnected online platforms, meaning:

  • Data not being centralised
  • All over the place customer experience
  • Entities being managed by different stakeholders and using different technology
Solution:

We delivered:

  • A fresh and responsive website
  • A customer-centric ecosystem
  • An integrated platform
  • Centralized data
Revenue

196%+

Monthly transactions

219%+

New account registrations

2456+

Lead By:
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Bringing the Floya mobility app to life in BX: From strategy to implementation
Challenge:

Unconnected online platforms, meaning:

  • Data not being centralised
  • All over the place customer experience
  • Entities being managed by different stakeholders and using different technology
Solution:

We delivered:

  • Clear value proposition
  • Brand new website
  • An integrated marketing approach
  • Successful launch
  • Campaign tracking & optimization
Revenue

196%+

Monthly transactions

219%+

New account registrations

2456+