All cases
Our work.
Increase revenue and retention, and re-organize the marketing team.
Challenge:
As one of the largest fuel suppliers in the Benelux, Q8 faced two challenges:
- Transition to a more diverse and sustainable revenue model
- Improve their customer retention
Solution:
A newly structured organization ready to move towards a more data-driven and customer centric way of working.
Enhancing customer experience through the creation of a new online ecosystem.
Challenge:
Unconnected online platforms, meaning:
- Data not being centralised
- All over the place customer experience
- Entities being managed by different stakeholders and using different technology
Solution:
We delivered:
- A fresh and responsive website
- A customer-centric ecosystem
- An integrated platform
- Centralized data
Revenue
196%+
Monthly transactions
219%+
New account registrations
2456+
Bringing the Floya mobility app to life in BX: From strategy to implementation
Challenge:
Unconnected online platforms, meaning:
- Data not being centralised
- All over the place customer experience
- Entities being managed by different stakeholders and using different technology
Solution:
We delivered:
- Clear value proposition
- Brand new website
- An integrated marketing approach
- Successful launch
- Campaign tracking & optimization
Revenue
196%+
Monthly transactions
219%+
New account registrations
2456+